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2007 Treating Partners Fairly results
► About Treating Partners Fairly:
Treating Partners Fairly is our answer to the FSA-led campaign ‘Treating Customers Fairly’.
At Joint Equity our Owners, Investors, Brokers and Estate Agents are all partners, not customers, and that is why we have adopted this terminology.
Joint Equity Ltd is not regulated by the FSA, so we are not obliged to act in accordance with their guidance, but we feel that Treating Customers Fairly is an extremely important principle, so we aim to exceed their requirements.
If you have any questions or comments about our TPF policy or charter, please email us. We’d be happy to hear from you.
Click here to download our TPF policy
TCF Policy Oct 07 v1.0.pdf
Click here to download our TPF charter
Joint Equity TCF Charter V1.3 Feb 08.pdf
Click here to report a TPF issue
Mail: tpf@jointequity.co.uk
► These results are for the year ending December 2007 (click a thumbnail for full

Time to reply to partner enquiries (annual).

Our target is 1 working day.

 

 

Time to reply to partner enquiries (month by month).

 

 

 

Time to repay Commitment Deposits.

Our target is within 1 working day.

 

 

Time to repay Commitment Deposits (month by month).

 

 

 

Notices of Non-compliance with our TPF policy and charter.

The graph to the right IS correct. We have had no notices of non-compliance in the last year.

The Joint Equity Scheme is for first-time buyers, home owners and property investors.  
This site is developed and maintained by Joint Equity ltd. ©Joint Equity ( 2007,  2008, 2009, 2010) 2011
Joint Equity Ltd works with City Mortgage Bureau  to provide case studies & Illustrations to prospective Owner-Partners & Investor-Partners. Joint Equity Ltd does not carry out any regulated activities and so is not regulated by the FSA (Financial Services Authority). Joint Equity Ltd are introducer appointed representatives of
City Mortgage Bureau Ltd, which are authorised and regulated by the Financial Services Authority.
The content of this website is accurate to the best of our knowledge and  for information only. We do not provide financial advice.