► About our Complaints Procedure:
At Joint Equity we do our best to make sure that you don’t have any complaints about our activities or our processes.
However, if you have a complaint to make, we have a procedure that we will follow to try and get your complaint resolved as effectively as possible.
► Contact information for complaints:
We have a dedicated email address for complaints, which is: complaints@jointequity.co.uk. Please use this address when making a complaint with us.
Of course, any complaints received to all other Joint Equity email addresses will be treated with the same care and attention.
► Complaints Process:
The Joint Equity Scheme is for first-time buyers, home owners and property investors. This site is developed and maintained by Joint Equity ltd. ©Joint Equity (2006)
Joint Equity Ltd works with Mortgage Beaters Ltd to provide case studies & Illustrations to prospective Owner-Partners & Investor-Partners. Joint Equity Ltd does not carry out any regulated activities and so is not regulated by the FSA (Financial Services Authority). Joint Equity Ltd are introducer appointed representatives of Mortgage Beaters Ltd, which are authorised and regulated by the Financial Services Authority.
The content of this website is accurate to the best of our knowledge and for information only. We do not provide financial advice.