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2009 Treating Partners Fairly results - to 31st December
► These results are for the full year from January to December 2009: Click thumbnail for large image
1. Time to repay Commitment Deposits.
Our target is 100% within 1 working day.
2. Time to repay Commitment Deposits (month by month).
Achieved 100% within 1 working day
Repayment of Commitment Deposits:
1. Time to reply to partner enquiries (annual).
Our target is 90% within 1 working day.
2. Time to reply to partner enquiries (month by month).
Time to Reply to Partner Enquiries:
1. Instances of Non-
Non-
2. Time to respond to notifications of Non-
3. Time taken for the CEOs initial report
4. Time taken for the CEOs final report
